ServePro sistemos funkcijos
Desktop system
Booking calendar
A booking system with a calendar lets you efficiently manage client flows and staff workload
- 24/7 online booking for clients – clients can book services themselves at any time via Serve.lt or the integrated “Book now”
- Calendar by branches and specialists – convenient organization of the whole company in one system
- Room and equipment occupancy control
- Filling working hours with waiting clients – waiting list registration
- Color-coded order statuses – quick visual control of bookings
- Internal communication and personal reminders
- Absence reasons – free time control
- Data protection (GDPR)
- Multilingual system (LT, EN, RU)
Service order management (CRM system)
An advanced client management system (CRM) helps administer orders efficiently and increase sales
- “Drag & Drop” order management
- Service differentiation by duration, price, specialist
- Quick order tags (booked online, new client, missing data, birthday, note, special information, TLK compensation, SMS permission).
- Future service recommendations for the client
- Discount and price control
- Quick client and order search
- Service packages and additional options
- Gift vouchers, memberships, prepayments
SMS reminder system for clients
An automated SMS marketing and reminder system reduces no-shows and increases client loyalty
- SMS reminders before the visit
- Automatiniai SMS kvietimai pakartoti paslaugas
- Gimtadienio sveikinimai
- Advertising campaigns and surveys
- Staff work schedule reminders
- Daily income reports for the manager
Client record and data management
An efficient client management system (CRM) with a centralized database lets you conveniently store, manage and analyze all client information in one place
- Client database for all branches
- Electronic client record – data history
- Document storage (contracts, consents, photos)
- Personalizuotos nuolaidos ir nustatymai
- Data import / export
Medicininiai dokumentai ir gydymo planai
A specialized management system for medical institutions
- Patient medical history, documents and photos
- Treatment planning and estimates
- Integracija su eSveikata (ESPBI IS)
- Electronic signing (eSpaudas)
- Dental chart with change history
- Doctor records (F025/a form)
- Referrals and extracts (F027/a)
- Student health certificates (F027-1/a)
- Prescription management
Staff permissions and working time control
Efficient staff management with access control features
- Prisijungimas su PIN kodu
- Role-based permission assignment
- Darbo laiko apskaita
- Schedule management
- Vidiniai priminimai darbuotojams
TLK compensation accounting
Administration of health insurance fund (TLK) compensations
- Compensation balance control
- Ataskaitos apie gydymo paslaugas
Ataskaitos ir verslo analitika
Detailed business analytics reports for decision-making
- Income and expense analysis
- Client attendance and return rate
- Client loyalty programs
- Staff performance analysis
- SMS ataskaitos
- Payroll accounting
- Debt and prepayment control
Inventory management
Integrated warehouse management system (WMS)
- FIFO apskaita
- Goods movement documents
- Product pricing and discounts
- Inventorizacija
- Orders to suppliers
- Sales promotion tools
Kasa ir atsiskaitymai
Fully integrated smart cash register system (POS)
- Payments in cash, by card, by transfer
- Gift vouchers, memberships
- Kasos ataskaitos
- Integration with smart cash registers (i.EKA „Empirija“)
Integration with accounting („Rivilė“)
Data import into the accounting system
- Document export
- Purchases, sales, returns, write-offs
Branch (division) management system
Efficient multi-branch business management
- Shared database
- Separate booking calendars
- Branch performance analysis